We only accept payment into our official business account — never a personal account. Payment safety Mon – Fri 8:00am – 5:00pm · Sat 9:00am – 2:00pm +14047917701 WhatsApp rnjautomotiveservicesltd@gmail.com
Why customers trust us

Don't trust us blindly. Verify.

Importing a car means sending real money abroad before you see anything. So we don't ask for trust — we hand you the means to check what is happening to your money and your vehicle, at every stage, at any time.

Four things you can check today Registration · VIN & lot · Bank account name · Past customers
2Deliveries documented
7Stages you can see
1Account you ever pay into
Verify us

Four checks you can run before you pay us anything

None of these needs our permission, and none of them depends on our word. Do them in any order — they take an afternoon at most.
01

Check the company exists

Our registered name, registration number, TIN and physical address are published — not just claimed.

How to check

Registration details are published on our Company page — compare them with the Office of the Registrar of Companies before you pay anyone.

See our registration details
02

Check the vehicle yourself

Every option we present carries its VIN, auction name and lot number, mileage, title status and the listing link.

How to check

Run the VIN through any history service, open the auction listing, and compare the photos and title status with what we told you — before you approve anything.

How sourcing works
03

Check who you are paying

One account, published openly: RNJ Automotive Services Ltd.

How to check

The account name must match the company name. No staff member may ask for a personal account, a relative's account or a mobile money wallet — whatever reason is given.

Payment safety rules
04

Check with people we have served

Completed deliveries are documented with the request, the options, the auction result, shipping and arrival.

How to check

Read the Proof Library — published only with each customer's written consent — and ask us to connect you with a previous customer.

Browse documented deliveries
Built into the system

What protects your money

These are not promises a staff member can make an exception to. They are rules the platform applies to every transaction, every time — and each one leaves a record.

Read the payment rules

Business account only

Payments go to RNJ Automotive Services Ltd. Never a personal account.

Itemised agreement before payment

One stated total, estimates clearly marked, exchange rate locked to a date.

Your spending limits are enforced

Maximum price, maximum bid, maximum landed budget — the system blocks anything above them.

Official receipt on payment

Issued on reconciliation, linked to your transaction reference, stored in your portal.

Separation of duties

The person who records a payment is not the person who confirms it.

Permanent audit trail

Who did what, when, with which document — the record we rely on if anything is disputed.

In practice

What that looks like on your transaction

Six habits we keep on every vehicle, whoever the customer is.

You approve the exact vehicle

We present options with VIN, auction lot, mileage, title status and photos. Nothing is bought until you approve one specific vehicle — and your approval is timestamped.

See the process

Payments go to our business account only

All payments are made to RNJ Automotive Services Ltd. Our staff will never ask you to pay into a personal account.

Payment safety rules

Every cost itemised before you pay

You receive a Purchase Agreement listing vehicle cost, auction fees, towing, shipping and other charges with a single total — before any payment is requested.

What's in the agreement

Your shipment is trackable

Booking number, vessel, container and tracking link appear in your portal as they happen — and you can check them with the shipping line yourself.

Tracking explained

Previous transactions are browsable

Our Proof Library documents completed deliveries: the request, the options, the auction result, shipping and arrival.

Browse the Proof Library

References available on request

Ask to speak with previous customers. With their permission, we will connect you.

Request a reference
Protect yourself

If any of this happens, stop and call us

These are the signs of a scam being run in an importer's name — ours included. None of them is ever how RNJ works.

Report it to our office
A personal account, or mobile moneyAny request to pay an individual instead of the company account.
Pressure to pay "before the auction closes"A real deadline never requires skipping the agreement.
No itemised agreementA total with no breakdown, or estimates presented as final costs.
No VIN or lot numberIf a vehicle cannot be looked up independently, do not approve it.
A receipt that does not carry your referenceEvery receipt states the transaction it belongs to.
Evidence, not adjectives

Deliveries you can read end to end

Browse all deliveries
Named, not anonymous

You always know who you are dealing with

Everyone who handles your vehicle or your money is named on our team page. If someone contacts you claiming to act for RNJ and is not listed there, check with our office before paying anything.

Straight answers

The questions we get asked most

Nothing here is written to impress you — it is what we would want to know before wiring money for a car we have not seen.

Read the customer policy

Our registration details, physical address, named contact persons, official bank account and Google Business Profile are published on our Company page so you can check them independently.

Only into RNJ Automotive Services Ltd's official business account. You pay against an itemised Purchase Agreement, receive an official receipt linked to your transaction reference, and you set the maximum price, bid and total budget RNJ is allowed to spend. The system blocks any purchase above your limits unless you approve a change.

Our written customer policy covers delays, damage in transit, withdrawn vehicles, price changes and disputes. Every document, approval and status update is kept in your portal as the record relied on if anything needs resolving.

Yes. Your private Customer Portal shows live status, the vehicle details, shipping booking, vessel and tracking link, every document and a dated timeline of every action on your transaction.

Yes. We give you the VIN, auction and lot number and, where available, the listing and vehicle history report so you can verify them independently.

Typical timeline: 6 – 10 weeks from approval to Tema, depending on auction timing and vessel schedules. Shipping lines and port clearing are outside RNJ's direct control; we show you every date as it happens.

Check us first. Then let's talk about your vehicle.

Run the four checks above. When you are satisfied, tell us the car and the budget — you will see options with VINs before you commit to anything.