The biggest risk in importing a vehicle is not the auction or the ocean. It is paying the wrong person, for the wrong amount, at the wrong time. These five rules apply to every RNJ transaction.
1. Business account only
All payments go to RNJ Automotive Services Ltd's official business account, shown on our website, your Purchase Agreement and your portal. Our staff will never ask you to pay into a personal account, a relative's account or a mobile money number.
2. No payment before an itemised agreement
You receive a Purchase Agreement listing every cost with a single stated total before any payment is requested — and you accept it in your portal.
3. You approve the exact vehicle first
We don't take money for "a Camry". We take it for a specific vehicle, with a specific VIN, that you approved — with the date and time recorded.
4. A receipt for every payment
Once a payment is matched on our bank statement, you receive an official receipt linked to your transaction reference.
5. We can't spend beyond your limits
You set the maximum price, bid and total budget. The system blocks any purchase above them without your recorded approval.
Red flags anywhere
- a request to pay into a personal or "temporary" account;
- pressure to pay before you have seen the VIN and costs in writing;
- a "deal" that must be paid for within the hour;
- no receipt, or a receipt that doesn't reference your vehicle.
If anyone asks you to break these rules in RNJ's name, don't pay — call our office.
General information only — not legal, tax or customs advice. Rules and rates change; check with the relevant authority before relying on any figure.
